Return & Exchange

• Returns are accepted within 14 days of delivery.
• Items must be unused, unopened, and in original packaging.
• Refunds are processed within 7–10 business days to the original payment method.
• Return shipping costs are the customer’s responsibility unless the product is damaged or incorrect.
• Damaged or incorrect items must be reported within 48 hours with photos for a        replacement or refund.
• We do not offer direct exchanges. Please return your item (if eligible) and place a new order.

For return requests or inquiries, contact us at info@floriavitality.com.